vision, mission etc

VISION (THE DREAM)

Your vision communicates what your organization believes are the ideal conditions for your community – how things would look if the issue important to you were perfectly addressed. This utopian dream is generally described by one or more phrases or vision statements, which are brief proclamations that convey the community's dreams for the future. By developing a vision statement, your organization makes the beliefs and governing principles of your organization clear to the greater community (as well as to your own staff, participants, and volunteers).
There are certain characteristics that most vision statements have in common. In general, vision statements should be:
  • Understood and shared by members of the community
  • Broad enough to encompass a variety of local perspectives
  • Inspiring and uplifting to everyone involved in your effort
  • Easy to communicate - for example, they should be short enough to fit on a T-shirt
Here are a few vision statements which meet the above criteria:
  • Healthy children
  • Safe streets, safe neighborhoods
  • Every house a home
  • Education for all
  • Peace on earth

MISSION (THE WHAT AND WHY)

Developing mission statements are the next step in the action planning process. An organization's mission statement describes what the group is going to do, and why it's going to do that. Mission statements are similar to vision statements, but they're more concrete, and they are definitely more "action-oriented" than vision statements. The mission might refer to a problem, such as an inadequate housing, or a goal, such as providing access to health care for everyone. And, while they don't go into a lot of detail, they start to hint - very broadly - at how your organization might go about fixing the problems it has noted. Some general guiding principles about mission statements are that they are:
  • Concise. Although not as short a phrase as a vision statement, a mission statement should still get its point across in one sentence.
  • Outcome-oriented. Mission statements explain the overarching outcomes your organization is working to achieve.
  • Inclusive. While mission statements do make statements about your group's overarching goals, it's very important that they do so very broadly. Good mission statements are not limiting in the strategies or sectors of the community that may become involved in the project.
The following mission statements are examples that meet the above criteria.
  • "To promote child health and development through a comprehensive family and community initiative."
  • "To create a thriving African American community through development of jobs, education, housing, and cultural pride.
  • "To develop a safe and healthy neighborhood through collaborative planning, community action, and policy advocacy."
While vision and mission statements themselves should be short, it often makes sense for an organization to include its deeply held beliefs or philosophy, which may in fact define both its work and the organization itself. One way to do this without sacrificing the directness of the vision and mission statements is to include guiding principles as an addition to the statements. These can lay out the beliefs of the organization while keeping its vision and mission statements short and to the point.

OBJECTIVES (HOW MUCH OF WHAT WILL BE ACCOMPLISHED BY WHEN)

Once an organization has developed its mission statement, its next step is to develop the specific objectives that are focused on achieving that mission. Objectives refer to specific measurable results for the initiative's broad goals. An organization's objectives generally lay out how much of what will be accomplished by when. For example, one of several objectives for a community initiative to promote care and caring for older adults might be: "By 2015 (by when), to increase by 20% (how much) those elders reporting that they are in daily contact with someone who cares about them (of what)."
There are three basic types of objectives. They are:
  • Behavioral objectives. These objectives look at changing the behaviors of people (what they are doing and saying) and the products (or results) of their behaviors. For example, a neighborhood improvement group might develop an objective around having an increased amount of home repair taking place (the behavior) or of improved housing (the result).
  • Community-level outcome objectives. These are related to behavioral outcome objectives, but are more focused more on a community level instead of an individual level. For example, the same group might suggest increasing the percentage of decent affordable housing in the community as a community-level outcome objective.
  • Process objectives. These are the objectives that refer to the implementation of activities necessary to achieve other objectives. For example, the group might adopt a comprehensive plan for improving neighborhood housing.
It's important to understand that these different types of objectives aren't mutually exclusive. Most groups will develop objectives in all three categories. Examples of objectives include:
  • By December 2010, to increase by 30% parent engagement (i.e., talking, playing, reading) with children under 2 years of age. (Behavioral objective)
  • By 2012, to have made a 40% increase in youth graduating from high school. (Community -level outcome objective)
  • By the year 2006, increase by 30% the percentage of families that own their home. (Community-level outcome objective)
  • By December of this year, implement the volunteer training program for all volunteers. (Process objective)

STRATEGIES (THE HOW)

The next step in the process of VMOSA is developing your strategies. Strategies explain how the initiative will reach its objectives. Generally, organizations will have a wide variety of strategies that include people from all of the different parts, or sectors, of the community. These strategies range from the very broad, which encompass people and resources from many different parts of the community, to the very specific, which aim at carefully defined areas.
Examples of broad strategies include:
  • A child health program might use social marketing to promote adult involvement with children
  • An adolescent pregnancy initiative might decide to increase access to contraceptives in the community
  • An urban revitalization project might enhance the artistic life of the community by encouraging artists to perform in the area
Five types of specific strategies can help guide most interventions. They are:
  • Providing information and enhancing skills (e.g., offer skills training in conflict management)
  • Enhancing services and support (e.g., start a mentoring programs for high-risk youth)
  • Modify access, barriers, and opportunities (such as offering scholarships to students who would be otherwise unable to attend college)
  • Change the consequences of efforts (e.g., provide incentives for community members to volunteer)
  • Modify policies (e.g., change business policies to allow parents and guardians and volunteers to spend more time with young children)

ACTION PLAN (WHAT CHANGE WILL HAPPEN; WHO WILL DO WHAT BY WHEN TO MAKE IT HAPPEN)

Finally, an organization's action plan describes in great detail exactly how strategies will be implemented to accomplish the objectives developed earlier in this process. The plan refers to: a) specific (community and systems) changes to be sought, and b) the specific action steps necessary to bring about changes in all of the relevant sectors, or parts, of the community.
The key aspects of the intervention or (community and systems) changes to be sought are outlined in the action plan. For example, in a program whose mission is to increase youth interest in politics, one of the strategies might be to teach students about the electoral system. Some of the action steps, then, might be to develop age-appropriate materials for students, to hold mock elections for candidates in local schools, and to include some teaching time in the curriculum.
Action steps are developed for each component of the intervention or (community and systems) changes to be sought. These include:
  • Action step(s): What will happen
  • Person(s) responsible: Who will do what
  • Date to be completed: Timing of each action step
  • Resources required: Resources and support (both what is needed and what's available )
  • Barriers or resistance, and a plan to overcome them!
  • Collaborators: Who else should know about this action
Here are two examples of action steps, graphed out so you can easily follow the flow:

Action StepPerson(s) ResponsibleDate to be CompletedResources RequiredPotential Barriers or ResistanceCollaborators
  • Draft a social marketing plan
Terry McNeil (from marketing firm)April 2006$15,000 (remaining donated)None anticipatedMembers of the business action group
  • Ask local corporations to introduce flex-time for parents and mentors
Maria Suarez (from business action group)September 20085 hours; 2 hour proposal prep; 3 hours for meeting and transportationCorporation: may see this as expensive; must convince them of benefit of the plan for the corporationMembers of the business action group and the school action group

Of course, once you have finished designing the strategic plan or "VMOSA" for your organization, you are just beginning in this work. Your action plan will need to be tried and tested and revised, then tried and tested and revised again. You'll need to obtain feedback from community members, and add and subtract elements of your plan based on that feedback.

IN SUMMARY

Everyone has a dream. But the most successful individuals - and community organizations - take that dream and find a way to make it happen. VMOSA helps groups do just that. This strategic planning process helps community groups define their dream, set their goals, define ways to meet those goals, and finally, develop practical ways bring about needed changes.

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