CONTD...
As economies advance, a large proportion of
their activities is focused on the production of services. Services include
the work of airlines, hotels, car rental firms, beauticians, software programmers,
management consultants, and so on. Many market offerings consist of a mix of
goods and services. For example, a restaurant offers both goods and services.
3. Events:
Marketers promote events. Events can be trade
shows, company anniversaries, entertainment award shows, local festivals,
health camps, and so on. For example, global sporting events such as the
Olympics or Common Wealth Games are promoted aggressively to both companies and
fans.
4. Experiences:
Marketers create experiences by offering a
mix of both goods and services. A product is promoted not only by communicating
features but also by giving unique and interesting experiences to customers.
For example, Maruti Sx4 comes with Bluetooth technology to ensure connectivity
while driving, similarly residential townships offer landscaped gardens and
gaming zones.
5. Persons:
Due to a rise in testimonial advertising,
celebrity marketing has become a business. All popular personalities such as
film stars, TV artists, and sportspersons have agents and personal managers.
They also tie up with PR agencies for better marketing of oneself
6. Places:
Cities, states, regions, and countries
compete to attract tourists. Today, states and countries are also marketing
places to factories, companies, new residents, real estate agents, banks and
business associations. Place marketers are largely real estate agents and
builders. They are using mega events and exhibitions to market places. The
tourism ministry is also aggressively promoting tourist spots locally and globally.
7. Properties:
Properties can be categorized as real
properties or financial properties. Real property is the ownership of real
estates, whereas financial property relates to stocks and bonds. Properties are
bought and sold through marketing.
Marketing enhances the need of ownership and
creates possession utility. With improving income levels in the economy, people
are seeking better ways of saving money. Financial and real property marketing
need to build trust and confidence at higher levels.
8. Organizations:
Organizations actively work to build image in
the minds of their target public. The PR department plays an active role in
marketing an organization’s image. Marketers of the services need to build the
corporate image, as exchange of services does not result in the ownership of
anything. The organization’s goodwill promotes trust and reliability. The
organization’s image also helps the companies in the smooth introduction of new
products.
9. Information:
Information can be produced and marketed as a
product. Educational institutions, encyclopedias, non-fiction books,
specialized magazines and newspapers market information. The production,
packaging, and distribution of information is a major industry. Media
revolution and increased literacy levels have widened the scope of information
marketing.
10. Idea:
Every market offering includes a basic idea.
Products and services are used as platforms for delivering some idea or
benefit. Social marketers widely promote ideas. Maruti Udyog Limited promoted
safe driving habits, need to wear seat belts, need to prohibit children from
sitting near the driver’s seat, and so on.
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